# Insane experience with 1984.is

**URL:** https://members.webarchitects.coop/t/insane-experience-with-1984-is/132
**Category:** Uncategorized
**Created:** [17 May 2020 03:09 UTC](https://members.webarchitects.coop/t/insane-experience-with-1984-is/132 "2020-05-17T03:09:42Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![bdb](https://members.webarchitects.coop/user_avatar/members.webarchitects.coop/bdb/32/113_2.png) [@bdb](https://members.webarchitects.coop/u/bdb)
#### Post date: [17 May 2020 03:09 UTC](https://members.webarchitects.coop/t/insane-experience-with-1984-is/132/1 "2020-05-17T03:09:42Z")

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l am sharing the experience l am having, with Ecodissident’s former provider 1984.is.  
They completely failed-- went down in flames-- on every level from service provision to customer support. It was actually customer abuse.  
Wow. And hmm.

l actually think they’re trying to repel customers so they can completely convert to bitcoin mining. It’s all done with pretty obvious trolling and social engineering tactics.  
l also do not expect to get the refund with any expediency.

Big, long screenshot of support exchange here:  
 ![screenshot-mail.google.com-2020.05.17-05_00_43](https://members.webarchitects.coop/uploads/default/original/1X/2000c13d6d63cfb7e5c0a7fbea53340ea511f111.png)

Twitter conversation:  
 ![screenshot-twitter.com-2020.05.17-05_06_27](https://members.webarchitects.coop/uploads/default/original/1X/f3059d7ff3d30cc6b10bf283e6d49ba40ab941a2.png)

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### Author: ![jdaviescoates](https://members.webarchitects.coop/user_avatar/members.webarchitects.coop/jdaviescoates/32/34_2.png) [@jdaviescoates](https://members.webarchitects.coop/u/jdaviescoates)
#### Post date: [17 May 2020 10:54 UTC](https://members.webarchitects.coop/t/insane-experience-with-1984-is/132/2 "2020-05-17T10:54:58Z")

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I’ve used 1984 since June 2011 and I’ve never really had any problems.

To be honest @bdb I think this exchange of messages (and the fact you’ve bothered to post it here, and then gone to the additional trouble of emailing me - and I assume others too - as a fellow 1984 customer to point me at this post) reflects more badly on you than it does them.

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### Author: ![chris](https://members.webarchitects.coop/user_avatar/members.webarchitects.coop/chris/32/3_2.png) [@chris](https://members.webarchitects.coop/u/chris)
#### Post date: [17 May 2020 11:47 UTC](https://members.webarchitects.coop/t/insane-experience-with-1984-is/132/3 "2020-05-17T11:47:20Z")

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Hi @jdaviescoates, I expect you will have received a email from this Discourse forum and not an email direct from @bdb?

I’ve a lot on today already but I’ll try and get this forum re-configured as suggested in [this thread](https://members.webarchitects.coop/t/130/) and when that has been done I’ll probably put this thread into a private, Webarchitects members only category.

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### Author: ![jdaviescoates](https://members.webarchitects.coop/user_avatar/members.webarchitects.coop/jdaviescoates/32/34_2.png) [@jdaviescoates](https://members.webarchitects.coop/u/jdaviescoates)
#### Post date: [17 May 2020 13:43 UTC](https://members.webarchitects.coop/t/insane-experience-with-1984-is/132/4 "2020-05-17T13:43:52Z")

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> [@chris](#):
>
> Hi @jdaviescoates, I expect you will have received a email from this Discourse forum and not an email direct from @bdb?

Nope, I actually did receive a direct unsolicited email from @bdb directing me to this thread.